App Support
Confidence Engine Support
Need help with Confidence Engine for iPhone? Start with the frequently asked questions below. If you still need a hand, email us and we'll be glad to help.
Frequently asked questions
What's the day counter at the top of my screen?
It's your streak — how many days in a row you've made a deposit. Every deposit (Win Check, Warm Up, Reframe, Vision capture — anything) keeps the chain alive for that day.
How do I build my streak?
Make at least one deposit each calendar day. One is enough to count; extra deposits the same day still go into your Vault, but the streak ticks up by one per day, not per deposit.
What happens if I miss a day?
The streak resets to Day 1 the next time you make a deposit. The streak is here to reward consistency, not punish life — pick it back up whenever you're ready.
Why does the little plant icon change?
Your streak icon grows as your streak grows. You'll start with a sprout and watch it evolve over weeks and months. We're not going to tell you exactly when each stage unlocks — that part is yours to discover.
Can I back up my data or move it to another phone?
Yes. Go to Profile → Your Data → Export My Data. It bundles everything — entries, photos, recordings, and settings — into one file you can AirDrop or save to Files. On another phone, or after reinstalling, use Import Data to load it back, either as a new profile or merged into your current one.
What's the difference between Export My Data and Export All Profiles?
A profile is a separate space in Confidence Engine with its own entries, streak, and settings. Export My Data backs up the profile you're using; Export All Profiles backs up every profile on the device in one file. If you only have one profile, they do exactly the same thing.
Contact
Email confidence@readywithin.com with "Confidence Engine Support" in the subject line. We usually respond within 1-2 business days.
Include this information
- Your iPhone model and iOS version.
- The Confidence Engine app version, if visible in the app or TestFlight.
- What you were trying to do and what happened.
- Screenshots or a short screen recording, if helpful.
Common help topics
- Camera or photo library access for Victory Vision and saved moments.
- Microphone or speech recognition access for voice-based exercises.
- Notifications, reminders, streaks, and milestone alerts.
- Local profiles, app data, export, import, or profile deletion.
- App crashes, display issues, or device-specific behavior.
Data and safety
Confidence Engine stores personal app content such as profiles, journal-style entries, saved moments, voice recordings, photos, quests, and confidence activity on your device unless a feature clearly says otherwise.
For urgent safety or crisis needs, contact local emergency services or, in the United States, call or text 988.
For full details, review the Privacy Notice and Terms and Conditions.